I would like to provide you with some practical information to help you understand what to expect with online sessions and also provide some tips to make sure the process runs smoothly.
You might feel a little uncomfortable having sessions online but they can be as effective as meeting face to face. My goal is to create a safe and contained space to work with you. If there are some materials/documents we need to use in the session (CBT etc) I will make sure I have emailed this through to you before the session. Or sometimes I may email material we have developed together after the session.
Zoom has a stable connection and good sound quality. The service is free and accessed by a unique link in an email I send to you prior to each session. When using the application for the first time it is worth clicking on the link a few minutes earlier than the scheduled session to ensure your microphone and camera are enabled on your device.
Zoom is currently not encrypted however the unique link sent to you for each session is password protected and should ensure adequate security and confidentiality. Zoom can be used just for audio if preferred or video. I have shared a link for Zoom if you would like to download and try it yourself.
An encrypted service, frequently used on mobile phones. It is free to download and use. I will need your correct mobile number to use this application.
For iPhone users this is a secure and free way to have a video call. Again I will check I have the correct mobile number.
Skype is a better-known application that many of us have been using for years to connect with friends and relatives. It is perfectly adequate if you wish to use Skype but the connection can be unstable unless you have really good broadband. I am happy to use Skype if this is your preferred application. It is not encrypted.
I will use headphones for our online sessions as I share my accommodation and whilst we will be in separate rooms in the house it ensures nothing you say will be heard by anyone other than myself.
Susannah Monk - Counsellor, BA (Hons) Humanistic Counselling (MBACP)
07895 037 117
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